Choose the right document
Select the issuing country and document type. Explain which pages or sides are needed before the customer begins.
DOCUMENT VERIFICATION
Every document.
A clearer picture.
Bring passports, national IDs and driver’s licences into one document verification journey. Guide customers to capture or upload the required pages, with clear instructions from selection to outcome.
Multiple document types
Passport, national ID and driver’s licence.
Scan or upload
Clear choices for providing document evidence.
A connected journey
Link document evidence to face verification.
DESIGNED AROUND THE CUSTOMER
Clear capture.
Considered verification.
Keep the details in frame
Guide document placement, lighting and visibility. Make the photo page or required document sides easy to capture clearly.
Connect evidence to the person
Use an authorised document portrait as a face reference when available. Bring document and live face evidence together in the configured verification policy.
THE VERIFICATION FLOW
From document evidence to outcome.
CONNECTED EVIDENCEConceptual verification flow
Document evidenceRequired photo page or document sides
Applicant consentPermission for document verification
Customer referenceLink evidence to the correct applicant
Document verificationAssess the submitted document evidence
Face verification, when requiredConnect the document portrait to live face evidence
ApproveRequired checks meet the configured policy
ReviewMore evidence or attention is needed
RejectA blocking risk or requirement fails
BUILT FOR YOUR PLATFORM
Web. Android. iOS.
FaceX SDKs bring the verification journey into your web and mobile applications.
COMMON QUESTIONS
A clearer understanding.
Which documents are supported?
The FaceX document journey covers international passports, national IDs and driver’s licences. Confirm the issuing countries and document versions enabled for your integration.
Can customers upload a document?
The customer experience includes scanning and file upload. Your integration should explain the required pages, file formats and upload limits.
Is a document portrait alone enough for face verification?
A document portrait provides a reference image. Live presence, camera authenticity and manipulation checks assess different evidence and must be considered where required.
START YOUR INTEGRATION
Bring identity confidence
into your application.
Explore the product contract and your platform’s SDK guide.