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FaceX Verify
SECURITY & PRIVACY

Where can I request security and compliance information?

Get deployment-specific answers for your organization’s review.

FXFaceX SupportUpdated · 1 min read

Request the right information

Ask FaceX support for the controls, processing locations, subprocessors and agreements applicable to your proposed deployment. Describe your use case and the verification methods you intend to enable.

Use confirmed documentation

Request current security documentation and applicable compliance evidence from FaceX support for your vendor review.

Report a concern

For a suspected exposure, email support@facexverify.com with a redacted description and relevant timestamps. Do not include active credentials, applicant identifiers, document images or biometric recordings.

Contact support or email support@facexverify.com.

How do I protect FaceX API keys?Keep server credentials private and replace compromised keys.How can I keep my account secure?Use a unique password and protect access to your email and devices.How do retention preferences and deletion work?Distinguish workspace preferences from backend storage behavior.