Skip to content
FaceX Verify
CONTACT SUPPORT

Where can I see a reply to my request?

Use the appropriate channel for public and workspace requests.

FXFaceX SupportUpdated · 1 min read

Workspace requests

Open Support and select View request for the relevant ticket. You can check its current status and any administrator reply in your workspace.

Public contact requests

For a message submitted through Contact us, keep the confirmation and check the email address you supplied for a reply. Public contact-form messages are separate from dashboard tickets and do not automatically appear in your workspace.

Follow up with context

If you follow up, include the existing request reference if available and a brief update. Follow up through the same channel for a status update.

Contact support or email support@facexverify.com.

How do I contact FaceX support?Choose the contact form, email or your workspace support section.What should I include in an integration issue report?Provide a useful reproduction while keeping private data out.How do I report a security or privacy concern?Start with a redacted description and protect any exposed credentials.