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Face Matching & Liveness

Camera permissions, capture guidance and common capture issues.

4 articles
How do I allow camera access?Prepare browser and mobile permissions before starting a capture.How do I complete the liveness capture?Follow the session guidance and move naturally within the camera view.What should I do about low light or blurry captures?Improve capture conditions without altering the submitted evidence.What is the difference between face matching and liveness?A matching face and a live capture provide different evidence.

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